Privacy Policy
Plain terms for a call-only plumbing line.
Calls to our line
Calls to our line may be recorded for quality and training purposes. When you call (617) 752-0573 we collect the number you call from, the address and details you give so a plumber can be sent, and a record of what was agreed. We use this to dispatch the job, to answer questions about it and to improve how calls are handled.
This website
The site has no forms and does not ask you to create an account. It does not take payment details. Like most sites, the hosting provider keeps standard server logs such as IP address, browser type and the pages requested, which are used for security and to keep the site running.
The site loads fonts from Google Fonts and an embedded Google map in the coverage sections, so Google may receive your IP address when those load. Review Google's own policies for how it handles that data.
What we do not do
We do not sell personal information. We share your details only with the plumber assigned to your job, with service providers who help run the line, and where the law requires it.
Your choices
Tell the dispatcher at the start of a call if you do not want the call recorded, and ask to speak with the plumber directly if you prefer. To ask about information held about you, email contact@proplumbingmilton.com.
Changes
If this policy changes, the updated version replaces this page. Questions go to contact@proplumbingmilton.com or the 24/7 line.